3.1 Standard Events for Professional Development
Standard Professional Development events are those events which run in a face-to-face format with participants.
3.1.1 Professional Development programs are intended to run as advertised. ICCPM reserves the right to cancel activities due to insufficient numbers. Registrants will be notified if this occurs and payment refunded in full.
3.1.2 Registrations for Professional Development activities must be accompanied by full payment. Registrants will be liable for payment in the event of non-attendance unless cancellation or a request for transfer is made in accordance with clause 3.1.3 below.
3.1.3 Cancellations or transfers must be advised in writing and received by ICCPM at least two weeks prior to the event. Registration fees will be refunded less the merchant transaction fees. Refunds will not be granted if a registrant fails to attend an event or cancels within 2 weeks of the activity. Substitutions may be made at any time up to 3 days prior to the event.
3.2 Webinars and Online Events (Paid)
Where payment is required to attend an ICCPM paid webinar or online event, the following applies;
3.2.1 After registering for the Event, if you cancel your attendance more than 3 business days prior to the date of the Event, you will receive a full refund of the amount of your payment. If you cancel within 3 business days of the date of the Event, you will not be eligible for a refund; however, substitutions (subject to availability) may be arranged at the sole discretion of ICCPM.
3.2.2 Approved refunds for paid webinars and online events are subject to a $5.00 administration fee unless specified otherwise.
3.3 Roundtable Workshop (Paid)
Where payment is required to attend an ICCPM Roundtable Workshop, the following applies;
3.3.1 After registering for an Event, if you cancel your attendance more than 5 business days prior to the date of the Event, you will receive a full refund of the amount of your payment less a $7.50 fee for in-person events, or less a $5.00 fee for online events to cover non-refundable event expenses and administration.
3.3.2 If you cancel within 5 business days of the date of the Event, you will not be eligible for a refund; however, substitutions (subject to availability) may be arranged at the sole discretion of ICCPM.
3.3.3 If requesting to transfer to another Roundtable Workshop, no fee will be charged if transferring from one in-person event to another, or one online event to another. In the case where a participant wishes to transfer from an in-person event to an online event, they will be refunded the difference of the event price less a $7.50 fee for non-refundable event expenses and administration. In the case where a participant wishes to transfer from an online event to an in-person event, they will be billed the difference between the event prices.
3.4 Featured Events
Featured events will be identified as such on the ICCPM event website. Any specific terms and conditions or special requirements which may be applicable for refunds to featured events will be disclosed upon registration.