Complex Project Delivery: A Case Study

20 June 2024
12:00 PM – 1:00 PM AEST

Raphael Dua
Senior Master Scheduler, Leidos

Managing complexity in a project has always been challenging, but there are ways to make it more manageable. The presentation will cover how to:

  1. Diagnose project complexity: Use a project complexity model to identify the complexity of your project. This helps understand the variables and interfaces, ambiguity, uncertainty, unpredictability, dynamics, social structure, and interrelationships that make any project complex .
  2. Assign competent leaders: Choose project leaders who have experience managing complex projects.
  3. Select the project approach: Choose an approach that is commensurate with the complexity profile of the project. ( Read the scope documents and the contract), Traditional, linear project management tools and techniques will not be insufficient to manage the complexities of 21st-century projects.
  4. Manage complexity dimensions: Identify the complexity dimensions that are present in any project and manage them effectively. This will involve managing stakeholder expectations and involvement, identifying and combating project risks, and managing change in complex projects as well as other exogenous factors.

Remember, complexity is a subjective factor that usually refers to the difficulty of a design or build of a system. It is important to understand the complexity of a project and manage it effectively to ensure its success.

Raphael is an accomplished master scheduler and project controls leader with many years of experience across Defence, other government agencies and the private sector.

He is currently working as the Master Scheduler for a major defence high value complex IT project, managing five delivery partners weekly “plans on a page”.

Prior to the CIOG projects he was the senior master scheduler for the Bio-Security Department within DAWE, where he ran over 20 projects on a weekly cadence with production of reports for various levels of APS.

Previously he has worked for Metadata Pty Ltd providing planning, schedule, and resource controls for several Metadata’s clients, such as Alcoa, FMG, ERTECH, SNOWY 2and BHP. Just prior to this he was engaged as the Senior Planner and Scheduler for the Ausgrid Tender for AusNet Western Victoria Transmission project; and the Melbourne Airport new runway construction program valued at $1.3B.

Raphael has recently completed a Schedule Assurance programs for SNOWY 2, and BHP.

He has successfully achieved the planning and scheduling for many iconic Defence projects including:

  • Planning and scheduling services and training for the F-111 Strike Maintenance
  • Prepared and developed all project plans and schedules ASC Collins Class Submarine for 9 years
  • Planning and scheduling for the major road’s reconstruction as part of the National Disaster Recovery Relief Agreement project for Transport Main Roads Department in Queensland

Additionally, Raphael brings with him a range of other directly relevant skills and experience in:

  • Developing and delivering Critical Path Logic and Gantt Methodologies
  • Expert Earned Value Management
  • Project Cost Controls and Governance
  • Forward Forensic analysis
  • Establishing and implementing robust program and project governance and reporting frameworks
  • Safety Analysis via OH&S

In his spare time, Raphael also is a visiting Senior Lecturer at Victoria University as a lecturer for a master’s degree subject unit in project management and information technology. He has in the past thirty years been a senior lecturer for various universities both in Australia and Overseas for Construction Project Management and scheduling. He also works for Standards Australia as a Senior Cost Planner / Contract Manager / Project Controller and represented of Standards Australia to the ISO Project Management committee, for ISO 21500 – TC258 WG3, WG6, WG7 and WG12 committees.

He is also highly skilled at using a broad range of scheduling tools including Open Plan Professional, MS Project, Primavera, Compass, Micro Planner X-Pert, ACONEX, Navisworks and Acumen Fuse. When asked why he was interested in a Defence scheduling role given his experience, he replied because he is passionate about programs, projects and scheduling and is full of energy and enthusiasm!

He has been a significant contributing author to PMI Best Practices Guides, the CIOB Time Management manual and many other books on Project Management, Planning and Scheduling

He was awarded the “Inaugural Wayne Wilson Award for Lifetime Achievement in Project Controls” in November 2022.


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