Back to the Future – Optimising Benefits Realisation in Times of Uncertainty

Date: 8 September, 2020
Time: 3:00pm-4:00pm AEST
Registrations close: 7 September, 2020
Format: Webinar – Delivered Online
Prices incl. GST: $34.97 members, $49.95 non-members

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Benefits are the rationale for the investment of taxpayers’ and shareholders’ money in projects and programs – whether in terms of some quantifiable strategic contribution, greater value for money, maintaining and improving service quality, enhancing organisational capability, or meeting legal/regulatory requirements.

Yet the track record of most organisations is disappointing – indeed, the PMI & Boston Consulting Group concluded that with regard to benefits management, “interest is high but few are doing it well”. The challenges are only exacerbated in a world of increasing uncertainty, in which traditional linear, deterministic, ‘command and control’ thinking is a recipe for failure.


In this webinar, Author and Practitioner Steve Jenner will argue that too often the approaches adopted to manage benefits have only made matters worse. He will also discuss and explore the following points:

  • The answer lies in a ‘back to the future’ approach, integrating more disciplined but flexible and adaptive approaches to investment management

  • This would link benefits more closely to strategic intent

  • And the answer will have an enhanced focus on continuous participative stakeholder engagement

Stephen Jenner MSt, MBA, BA (Hons), FAPM, FCMA, CGMA


Steve Jenner is the author of ‘Managing Benefits’ (TSO: APMG) and co-author of Management of Portfolios (TSO: Axelos) and teaches on the Executive Masters Program at QUT. He has extensive experience at senior level as a member of the UK Senior Civil Service from 1999 to 2011. Steve designs and delivers a range of masters and corporate programs for QUT Graduate Business School, Brisbane ( including: Managing Benefits; Project Portfolio Management; Leading Strategic Initiatives & Programs; Leading Contestability; Developing Strategic Supplier Relationships; Strategically Managing Public Funds; Accountability & Governance; and Implementation of Complex Projects. He also designs and delivers project management courses at other leading business schools.


  • ICCPM Members: $34.97 incl. GST
  • Non-ICCPM Members: $49.95 incl. GST


ICCPM is committed to fair and transparent application of fees and charges as well as the processing of refunds where applicable. Carefully read our ICCPM refund policy for detailed information pertaining to course refunds.

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