This is the final unit of ICCPM’s Certificate IV in Responding to Organisational Complexity, it provides a broad introductory understanding of complexity and is a start point for exploring concepts and principles of decision making in complexity.  You cannot enrol in this unit unless you have completed the Complexity in Project Environments unit.

When:  6th June 2019
Registrations close: *3rd May 2019

Where: Mantra on Macarthur

219 Northbourne Avenue
Turner, ACT, 2612

When: 08:15am – 05:00pm

*Please contact us if you wish to enrol in this course and registrations have closed. ICCPM may be able to accommodate your request to enrol subject to availability.

This course is subject to a minimum viable number of registrations.  ICCPM reserves the right to postpone or cancel this event if required numbers are not met.

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Unit Aim

This unit is designed to provide you with an opportunity to reflect on your own leadership style and preferences, understand your work style and work style preferences of others, and better understand the characteristics of leadership relevant to complex environments. You will apply some frameworks, techniques and practical approaches to develop your leadership qualities and capabilities to address the challenges of leading in complex environments. This practical application will enable you to think about and learn new ways of working.

In working through the application of the tools and frameworks for this unit, you will be able to develop a personal development plan to aid your leadership journey.

You must have completed the pre-requisite unit Respond to Complexity in Project Environments to be successful in your enrolment application.

Learning Outcomes
On successful completion of this workshop, students will be able to:

  • Establish team member preferences and team profile
  • Maximise team performance in a complex environment
  • Evaluate and develop leadership capabilities.

Who is this unit for?
This is a qualification that builds on the existing knowledge and experience of people in mid-to senior levels and with an understanding of project management methodology, philosophies, and frameworks such as PRINCE II, PMBOK, AGILE, LEAN Six Sigma, MSP, P3M3 etc.

You must have completed the pre-requisite unit Respond to Complexity in Project Environments to be successful in your enrolment application.

Lead Through Organisational Complexity is delivered over 2 days, with the flexibility to submit the final assessment within 12 months of attending this workshop.

Delivery Method and Structure:
ICCPM offers the is unit as part of the Certificate IV in the following Australian locations
(as available): Canberra, Sydney, Melbourne, Brisbane, Adelaide, Perth and Darwin.

We use purpose built training venues, located in each capital centre to facilitate face-to-face course delivery, and also includes self-paced study, through which students apply approaches taught in the course to workplace projects and assessments.   For more information on assessment methods please refer to the Student Information Handbook.

ICCPM has carefully structured its assessments to include a variety of styles to cater for the learner needs of a broad range of students. Each of the following assessments must be completed for each unit of the Certificate IV in Responding to Organisational Complexity:

  1.  Observation report – Completed by facilitator
  2. Student Activities Workbook – Completed by student for assessor to mark competent / not yet competent
  3. Student quiz – Completed by Student for assessor to mark competent / not yet competent
  4. Workplace Project – Completed by student for assessor to mark competent / not yet competent

On successful completion of the training and assessment tasks, students will receive an AQF qualification for 10195NAT Certificate IV in Responding to Organisational Complexity.


  • Fully catered workshops;
  • Face-to-face unit delivery with experienced facilitators;
  • Ongoing learner support;
  • Access to ICCPM’s online student forum;
  • Study guides;
  • Course resources;
  • Complimentary 12 month ICCPM Membership subscription;
  • Award Certificate of Attendance.

Unit                                                                                                              Price*
Lead Through Organisational Complexity                                         $1,475*pp
(to be completed prior to attendance on the other
units in the Certificate IV in Responding to Organisational Complexity)

# Corporate Partner and/or Individual Member discounts are available. 

  • ICCPM Platinum Partner (incl. GST): $1,345 AUD
  • ICCPM Gold Partner (incl. GST): $1,375 AUD
  • ICCPM Silver Partner (incl. GST): $1,045 AUD
  • ICCPM Organisational Member (incl. GST): $1,430 AUD
  • ICCPM Academic Partner (incl. GST): $1,430 AUD
  • ICCPM Individual Member (incl. GST):$1,445 AUD
  • Non-ICCPM Member (incl. GST):$1,475 AUD

* The total cost to complete the Certificate IV in Responding to Organisational Complexity (all 4 units) is $5,450#pp.  Contact us for more information and terms and conditions.  Price is per person and is GST free.

Refund Policy:
ICCPM is committed to fair and transparent application of fees and charges as well as the processing of refunds where applicable. Carefully read our ICCPM refund policy for detailed information pertaining to course refunds.

The ICCPM is a Registered Training Organisations (RTO #41394) in Australia with the Australian Skills Qualifications Authority (ASQA) under the Australian Qualifications Framework (AQF).  Students who complete the Certificate IV in Organisational Complexity receive a Nationally recognised qualification (10195NAT).

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