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ICCPM Newsletter Issue 7: September 2012

CEO Message

CEO, Stephen Hayes with Oxana Klimenko

The pace of change and development with ICCPM continues to gather momentum. On that note I would firstly like to make a comment on our growing research investment. Under the auspices of our research vehicle, KD2, we now have five active international CPM research projects, we have just completed our third annual Research and Innovation Seminar, and delivered the second of our four global roundtable series events for 2012. All of these are serving to create a growing globally federated community of government, industry and academic CPM professionals and researchers that will ultimately improve complex project and program delivery globally. Of course this would not be possible without the financial support of our partners and for this I would like to thank them on behalf of the international CPM community. As pointed out by the UK NAO some time ago, I believe that ICCPM and the work of KD2 exemplifies the multiplication effect of many organisations making modest contributions for a focussed purpose. Once again, to our partners, a big thank you for supporting such an important international investment!

Our annual Research and Innovation Seminar, hosted by Professor Rodney Turner, and our second Roundtable event were recently held in Lille. Following feedback it’s clear that this event continues to grow from strength to strength and this is in no small part to the high calibre of the presenters and the quality of interaction from the participants. A special thanks to all of you!

The ICCPM executive continues to grow in step with our ever expanding research and support activities. Since the last newsletter Deborah Hein has joined the team as our Director of Business Development. Deborah is a graduate of the Executive Masters in Complex Project Management and is already adding a lot of energy and capability to the team. Welcome Deb!

We are also exceptionally pleased to announce that Oxana Klimenko has become our latest regional representative as the ICCPM Regional Representative Russia. Welcome Oxana, it’s great to have such a capable person representing us in Russia. I’m sure there will be more to report in the next newsletter.

ICCPM was established as a partner based organisation with the partners electing the Board who set our strategic direction. As a not-for-profit serving the global community, we have an increasing number of calls from individuals who also want to be part of the ICCPM family. In response we will shortly be launching the capability for individuals to become non-voting Members of ICCPM. Members will be entitled to a range of benefits that will be detailed on our web site www.iccpm.com. Included in these will be the entitlement to use the post-nominal MICCPM.

As part of the continuing development of benefits, I am pleased to announce that ICCPM will launching an e-book series. The intention is to provide complex project and program practitioners with the latest in practical knowledge and thinking. I hope to have more information in the next newsletter but stay tuned to the web site www.iccpm.com for the latest.

Many of you will know that the Competency Standard for Complex Project Mangers has been undergoing a major review over the past 18 months with input from the international community. The revised version has been approved and will be re-released in the next four weeks. Once again, watch the website for further announcements.

Mindful that our old web site was no longer providing an effective portal, last week we launched a new web site. We’ve already had significant positive feedback from many of our users. Please let Diane Hope know if you have any suggestions for further improvement.

On a final, but important note, I would like to announce that ICCPM has signed an Alliance Partnership with the APM Group LTD. Many thanks to Alan Harpham for helping make this happen. I’m sure you will hear much more from both of us in the future.

ICCPM North America

Fred Payne and Tim Cummins, CEO of IACCM at Lille

Five months of formal operations are underway and ICCPM North America is emerging as an entity representative of the community it represents and to where its services are delivered.  Many in the community are North American-based private global organization and government public entities.  The initial strategic focus of supplementing our Associate Partner Network in the region to provide more breadth and availability is in-process, and successful to-date, with a number of coordinated offerings achieved, the growth of the Associate Partner Network expanding and all aligned without diminishing our already excellent ICCPM global service provision.  This brings significant and rapid support to both our Strategic Partners and Clients, both current and prospective.

ICCPM North America is currently in discussions with North American universities seeking to establish a virtual network of expertise and global leadership in CPM teaching and research seeded with the ICCPM supported Queensland University of Technology’s Executive Master’s in Complex Project Management degree.  Progress is evidenced in Georgetown University hosting our Systems Thinking and Complex Program Management program starting on the 8th of October and discussions continuing with other North American Universities that are located near the epicenters of our partners and potential partners complex programs; to bring the knowledge directly that will rapidly and positively provide maximum impact.  We have been contracted to deliver our Systems Thinking and Complex Program Management course by Thales Canada in September.  This course will be attended by representatives from Canadian National Defence, General Dynamics, Lockheed Martin, Thales and Seaspan.

ICCPM North America applied for three US Naval Post-Graduate School (NPS) grants in June.  These proposals covered a wide variety of subjects emanating from the ICCPM focused vision; (1) “A resilient, collaborative complex adaptive model of defense acquisitions for adapting to successive waves of transformational change”, (2) “Preparing the acquisitions workforce: Design of effective learning organizations for sustainable individualized K-12 learning in STEM+L(Leadership)+CPM”, and (3) “Developing More Accurate Acquisition Cost and Schedule Estimates based on Subject Matter Expert Opinion”.  Although the proposals were not won due to tight-funding restrictions this year within NPS, it demonstrated what ICCPM can do to achieve collaboration across the ICCPM Associate Partner and Research Network; we are a lot more powerful in addressing complexity and delivering solutions than any one of us can do individually.  Some of the aspects of each of these grant proposals will serve as a basis of further grant activity in the Department of Education and AT&L communities.

I have been reconnecting with all of our North American based Strategic Partners to ensure best-value continues to be achieved and enhanced and to ensure their engaging participation in the ICCPM Roundtable on the 6th of November in Washington DC which will focus on “Complexity in a Time of Financial Change:  Program Delivery for the New Economy”.  Mrs. Katrina McFarland, Assistant Secretary of Defense (Acquisition) will be the keynote speaker.   The purpose of ICCPM’s roundtable discussion is to bring the collective wisdom of the participants to bear on the topic, with the principal outcome being the clear definition of further action required.  The global 2012 Roundtable series focuses on the impact that upheavals in the global economy will have on the complex projects and programs.

Fred C. Payne, President, ICCPM North America

Introducing PolarisTMModel for Analytical Program Management




ICCPM has the great pleasure to announce through our successful partnership and collaboration with Booz Allen Hamilton a ground breaking new tool for conducting integrated cost, schedule and risk analysis, PolarisTM. Polaris provides unparalleled insight into the relationships between Cost, Schedule and Risk in real time using Booz Allen’s RealTime Analytics technology that provides real-time analysis of trade-off scenarios.

Most risk management methods use a simple likelihood impact metric to rank risks which ignores downstream risk effects. Polaris shows the impact of each task and risk on cost and schedule including secondary and tertiary risk impacts. Polaris shows a probabilistic critical path and the contribution from the individual task level items, enabling the project team to efficiently deliver project success with the foresight of afterthought. It demonstrates the secondary and tertiary effects of risks by integrating them into the schedule and cost estimate; this ensures comprehensiveness of the risk register improves mitigation plans and mitigates cost growth from contract changes. Polaris allows the roll-up of multiple programs into a portfolio-level view through the use of standardized outputs and includes real-time trade-off/portfolio optimization capabilities.

For a demonstration on how the tool will benefit your organisation please contact Deborah Hein, ICCPM Director of Business Development or Fred Payne, President, ICCPM North America and we will arrange an appropriate time for a full presentation and demonstration of the tool.

Education Update

The first publicly available course on Complex Project Management was run in February 2012. Prime Minister and Cabinet officer, Ro Thomson, attended along with APS colleagues from AGD, Defence and SEWPAC; managers from Air Services Australia; various consultancy firms; international defence contractors; and a manufacturing company. As Ro deals with complexity every day in her role with the Cabinet Implementation Unit (CIU), we were interested to get her thoughts on the course.

“I found the four day course was both a challenging and rewarding ‘deep dive’ into complexity management. The course invited us to get comfortable with complexity by thinking about it differently. Complex issues, by definition, are unlikely to ever be fully resolved but as the course demonstrated, there are effective ways to meet the challenges and use human interactions to improve outcomes. The tools and techniques of critical systems practice that we explored provided alternatives to traditional approaches to problem-solving and revealed how it is possible to access a whole new range of perspectives that aren’t readily visible. This was particularly illuminating as we were required to apply the tools and techniques to our own identified complexity issue and deliver a presentation on the last day to a selected panel chaired by Kim Gillis, Vice President and Managing Director of Boeing Australia.

In an increasingly complex economic and social environment, traditional linear management/problem solving approaches are no longer enough.  Both the diagnostic and design applications of the tools assist in tackling complexity. As discovered in the course, applying these approaches is most effective when a team works together. Using ‘rich pictures’ from Soft Systems Methodology we have had internal CIU workshops that have been very effective in revealing how different people view, interpret and react to various public policy positions. While not only an interesting intellectual exercise that provides greater depth of understanding around policy, these workshops are also great for team bonding and facilitating the open sharing of more ‘thinking outside the square’ ideas in everyday interactions.”

Upcoming Systems Thinking Courses


Course Name

Type of Course


9-11 October

Systems Thinking and Complex Project Management

3 day - Public


9-11 October

Systems Thinking and Complex Project Management

3 day - Public

Georgetown Uni, Washington USA

6-8 November

Systems Thinking and Complex Project Management

3 day - Public


ICCPM is also scheduled to deliver Corporate courses to clients such as Thales Canada, BAE Systems, Airservices Australia and the Australian Department of Defence over the next few months.

Partner Support Activities

ICCPM continues to expand the range of CPM support capabilities it can deploy to address partner and other organisations issues in managing complex projects and programs. Queensland University of Technology have agreed to assist ICCPM in undertaking CPM maturity/business improvement assessments for partners and other interest organisations to map potential areas for improvement through application of known CPM tools and methodologies. If you are interested in more information about this opportunity please contact Brett Ackroyd, Chief Operating Officer.

Research Update

Sue Pritchard

KD2 Research Projects

KD2 is now managing five Research Projects (RP’s) in various stages of maturity. In the last few months two new projects have entered the scoping phase:

RP5: Sue Pritchard, Visiting Research Fellow of Leeds University and Research Consultant of Ashridge Business School, is leading a research project exploring success factors appropriate for Complex Projects with support from the NAO.

RP3: Dr John Davies and Dr Andrew Jacopino have agreed to lead a research project on contracting for successful complex projects.

ICCPM Research & Innovation Seminar

The third annual ICCPM R&I seminar was held on the 22th to 23rd of August in conjunction with the EDEN Doctorial summit run by SKEMA at their campus in Lille, France. This year’s conference attracted approximately 40 delegates and involved a day of topical lectures on issues relating to CPM and a day of interactive workshops. ICCPM would like to acknowledge the support provided by SKEMA and especially thank Professor Rodney Turner and staff for their efforts.

In conjunction with the R&I Seminar, ICCPM hosted the inaugural meeting of the CPM Research Advisory Council. Former members of the Global CPM Taskforce have formed the core of the advisory council which will meet periodically to recommend priorities for ongoing research.

Cooperative Research Centre (CRC)

ICCPM, in conjunction with the University of Technology Sydney, Queensland University of Technology and the University of Sydney, are now seeking expressions of interest from industry and government to support our bid for Commonwealth government funding through the Cooperative Research Centre Program. The bid team will be holding a series of CEO briefings and workshops over the course of the next few months to identify industry and government support and further refine the proposed CRC research themes.

Events Update

R&I Participants at Lille

The Annual Research and Innovation Seminar and European Roundtable events were successfully held in Lille, France in August.

Upcoming ICCPM Events

The UK Roundtable will be held in London on Friday 2 November.

The North American Roundtable will be held on Tuesday 6 November and is being hosted by our partner Booz | Allen | Hamilton.

Industry Events

Below is a list of events promoted through our partner organisations, and with events of general interest to the CPM community. Further information can be found on our Events page

The Wharton Aerospace Conference will be held in San Francisco on 27 September

The 26th IPMA World Congress is to be held in Crete, from 29 - 31 OCtober

The Aerospace and Defense Programs Aviation Week is in Arizona from 6-7 November 

SEGroup is holding a Lecture Series in Berlin in November




New Books

Projects and Complexity edited by Francesco Varanini and Walter Genevri

Helpful to those tasked with managing complex environments, Projects and Complexity introduces a new way of looking at projects and fostering the culture needed to achieve sustainable results. It brings together experts from the academic, military, and business worlds to explore project management in the context of complexity theory and organizations. These experts explore a systemic and organic approach to projects, that widens the scope of a project manager’s role as well as the tools and capabilities required.

The book provides readers with an understanding of the roots of project management in complexity theory and the human sciences. It explores seven principles of complexity theory and applies them to project management; examining project needs and features in terms of success parameters, team and stakeholders’ perspectives, the project manager’s perspective, and the perspectives of theory and practice.

The contributors examine cutting-edge organizational models from management research and military leadership and map them to project management. They integrate insights from various disciplines to introduce tools that are relatively unknown to project managers and leaders. The book describes a paradigm that is complementary to traditional project management and also provides you with the philosophical, general management, and complexity theory findings needed to lead successful projects in complex environments.

  • Explores a new humanistic paradigm in thinking about projects and project management
  • Illustrates the culture and philosophy of projects from a range of perspectives
  • Outlines an interdisciplinary approach to Project Management that integrates scientific and humanistic disciplines

The contributors examine cutting-edge organizational models from management research and military leadership and map them to project management. They integrate insights from various disciplines to introduce tools that are relatively unknown to project managers and leaders. The book describes a paradigm that is complementary to traditional project management and also provides you with the philosophical, general management, and complexity theory findings needed to lead successful projects in complex environments.

The Spirit of Project Management by Judi Neal and Alan Harpham

Large complex projects like the Olympics need some kind of internal force or compass to keep them on track. But how to generate it? What does that dynamic buy-in actually mean to the success of the project? The Spirit of Project Management by Neal & Harpham explores these factors and looks at how project leaders can engage their team's passion and purpose, unleash their creativity, and truly work together towards something they care about and believe in.The Spirit of Project Management explains the context for spirituality in projects and explores how it can be used to create a larger sense of purpose and achievement; to help encourage an esprit de corps amongst all those involved; to act as a touchstone for ethical and sustainable decision-makingThis is a very pragmatic book. The first part includes an explanation and a variety of useful models for understanding the significance and value of spirituality in projects. The second part of the book integrates these ideas into the day-to-day management of projects. Thus there are chapters on spirituality from the perspective of the individual, the project team, the project organization and even project management within a sustainable world framework. Read this book, use the ideas to help you articulate your projects; engage and sustain your project team and your stakeholders; and frame how you work in terms of your organisation, society and the environment.


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QUT Business School 



International Centre for Complex Project Management
Level 2, Equinox 3, 70 Kent St
Deakin ACT 2600 Australia
Phone: +61 2 6120 5110

Subject to copyright. ICCPM has taken reasonable care to ensure that all content is correct and up-to-date at the time of publication. This document remains the property of the International Centre for Complex Project Management. No part of it may be reproduced by any means without the prior written permission of the International Centre for Complex Project Management. For further information and requests for distribution please contact: admin@iccpm.com



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